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I signed up. When does my Mystery Mail Call (MMC) ship?

If your billing date is any time between the 1st -15th then your MMC will ship on the 20th of the same month. If your billing date is the 16th - 31st then your MMC will ship on the 5th of the following month. Holidays/non business days may cause shipping delays.

Example:

A billing date of July 8th will have a MMC shipped on July 20th.

A billing date of July 18th would ship on August 5th. 

What is my billing date?

Your billing date will be on the same numbered day of the month that you signed up .

Example:

Your first debit was March 10th, your billing date will always be the 10th, your next debit will happen April 10th.

How can I change my address?

At this time we accept address changes submitted by your new shipping address by emailing us directly at mysterymailcall@gmail.com 

This must be done at least 1 business day prior to your shipping date to give us enough time to edit your shipping label.

What is your return policy?

We accept complete returns requested within 30 days of your shipping date, the shipping in this case will be covered by buyer.

While the randomness of the Mail Call brings you an opportunity to receive unique finds, we understand some of the challenges this brings. We ask you to hold us accountable. If any Mail Call doesn't live up to your expectations, we welcome the opportunity to make it right. Don't hesitate to reach out; your feedback is appreciated and we will work to remedy any situation within our power. We try to do our best to make things right with you BEFORE implementing a return process. 

Because this is a mystery style subscription, it is a challenge to implement a hard and fast return policy other than what we offer, this is why we encourage you to reach out!

How do I cancel my subscription?

Please follow the steps below to cancel your MMC PayPal subscription:

  1. Log in to your PayPal account at www.paypal.com.

  2. Click the Settings icon next to "Log out." 

  3. Select Preapproved Payments under "Payment settings." 

  4. Select the merchant whose agreement you want to cancel... 

  5. Click the Cancel Subscription button. 

  6. Confirm your request to finalize the cancellation.

Will the price ever change?

We have made the decision to grandfather existing subscriptions at the price offered at the time of your first billing date. If we choose to increase the price for any reason it will not effect your billing. Once a subscription is cancelled, we will not be able to honor the previous pricing.

How does the bonus box work?

When you receive your box, your newsletter will have information regarding how to enter the monthly raffle for a bonus box. You will be entered into this raffle by sharing your box on Instagram using the tags provided in the newsletter. Please note your IG account will need to be public in order to qualify.

Winners are announced on our Instagram @comictom101 and the box is shipped within 30 days of announcement.